Welcome to our website (www.x2robot.com, hereinafter referred to as "this website" or "we"). This Privacy Policy governs the collection, use, storage, protection, and sharing of your information in connection with your access to this website and use of the services we provide. We strongly encourage you to review this Policy carefully prior to using our services.

1. Scope of Information Collection

We may collect the following categories of information for internal ues . including but not limited to:

• ID and Contact Information: Company name, contact person's name, phone number, email address, location, etc;
• Transaction Information: Order details, transaction records, and other information related to product purchases;
• Technical Information: Access logs, device details, access times, IP addresses, and similar data used to optimize website performance and user experience.

2. Purpose of Information Use

The information we collect will only be used internally for the following purposes:

• Order Processing and Customer Service:Handling inquiries, managing orders, and providing after-sales support;
• Business Operations Optimization: Enhancing user experience through data analysis and service improvements;
• Security and Compliance: Preventing fraud or violations, and ensuring compliance with applicable laws and regulations.

3. Information Storage and Security

We undertake to implement industry-standard technical and administrative safeguards, including but not limited to data encryption, access controls, and security audits, to protect your information against unauthorized access, disclosure, alteration, or destruction. Furthermore, all data shall be stored through legally compliant channels in strict accordance with the applicable laws and regulations of the People's Republic of China.

4. Information Sharing and Disclosure

We do not publicly disclose, sell, or rent your personal or corporate information. Information may only be shared with third parties under the following circumstances:

• Legal or Regulatory Requirements;
• Intra-Group Transfers;
• Consent-Based Disclosure.

5. User Rights

In accordance with applicable laws of the People's Republic of China, you are entitled to the following rights:

1. Access, Correction, or Deletion;
2. Withdrawal of Consent;
3. Account Deletion;

Requests can be submitted via the "Contact Us" page on the website or by email. We will respond and process such requests within a reasonable timeframe.

6. Protection of Minors

If you are a minor (as defined under applicable Chinese law), we recommend that you use this website under the guidance of a guardian. Should any information of a minor be improperly collected, please notify us via the "Contact Us" page to request appropriate action.

7. Policy Updates and Notifications

We may update this Privacy Policy due to changes in laws, regulations, or business practices. Material changes will be posted prominently on the website along with the effective date. Continued use of the services constitutes acceptance of the updated policy.

8. Scope of Application

This policy applies to this website and its services. Specific products or services may have supplemental privacy statements or notices, which will be provided at the time of information collection or linked accordingly.

9. Dispute Resolution and Governing Law

The formation, performance, and interpretation of this policy shall be governed by the laws of the People's Republic of China. Any disputes shall first be resolved through negotiation. If negotiations fail, disputes may be submitted to the People's Court having jurisdiction over the Company's location.